Terms and Conditions

Terms and Conditions – SrEJ Ltd

1. Introduction

By accessing our services or website, you agree to these terms and conditions, which govern the use of our services, bookings, and website content.


2. Services

SrEJ Ltd provides the following professional services:
• Painting
• Floor and wall covering
• Specialised cleaning
• Window cleaning
• Fumigation services
All services are subject to availability and confirmation.


3. Bookings & Payments

• Bookings can be made via phone, email, or online.
• Quotes are valid for 14 days unless otherwise stated.
• A deposit may be required to secure your appointment.
• Final payment is due immediately after completion unless agreed otherwise.
• Late payments may incur interest charges in accordance with UK law.

4. Cancellations & Rescheduling

• Please provide at least 24 hours’ notice for cancellations or rescheduling.
• Cancellations under 24 hours may incur a charge of up to 30% of the agreed price.
• SrEJ Ltd reserves the right to reschedule due to emergencies or unforeseen circumstances.

5. Customer Responsibilities

• Ensure clear and safe access to the work area.
• Inform us of any health hazards or site risks in advance.
• Remove or protect valuable items before service begins.

6. Liability

• SrEJ Ltd will not be liable for damage caused by pre-existing faults or poor structural conditions.
• Our liability is limited to the value of the specific job performed.

7. Service Guarantee

• If you are not satisfied, please notify us within 48 hours.
• We will aim to resolve the issue promptly at no extra cost where justified.

8. Changes to Terms

These terms may be updated without notice. Please review them before each new booking.